My Health+ Mobile & Web Portal
A comprehensive UX design project following the complete design thinking process to create an intuitive medical records management experience for patients.
My Work
Explore case studies showcasing my approach to solving complex design challenges and creating meaningful user experiences.
Intermountain Health Consumer Personas
Groundbreaking persona framework mapping patient journeys across entire lifespans, revealing how age, race, gender, and past experiences shape healthcare needs and outcomes.
AI in Healthcare: Perception and Trust Research
Comprehensive research investigating how patients and healthcare providers perceive and trust AI-driven healthcare solutions.
My Health+ Team Process
Developed a tailored design process framework addressing healthcare-specific challenges including regulatory compliance, clinical validation, and stakeholder complexity.
Intermountain Health Internal Personas
Comprehensive persona framework representing clinical, administrative, technical, and leadership roles to drive better internal tool design and organizational efficiency.
CONNECT Summit County Marketing Plan
Comprehensive marketing strategy to increase community awareness, reduce mental health stigma, and drive engagement with CONNECT Summit County's services.
Target Marketing Plan
Comprehensive marketing strategy to increase Target's market share among millennial consumers through data-driven analysis and creative campaigns.
InMoment Discover
Award-winning product designed to help businesses gain actionable insights from customer feedback. Stevie Award winner and SaaS Award finalist.
My Crew Guide
All-in-one mobile platform consolidating schedule management, hotel bookings, crew coordination, and travel resources for flight attendants and pilots.